Data Sync & Import Logic
This article explains how Saner.ai imports and syncs data from external services, and what to expect from each connection type.
Written By Saner.AI
Last updated About 2 months ago
Import Types
Saner.AI supports two types of data import: One-time Import and Continuous Sync.
One-time Import
A one-time import pulls data only once, at the moment you connect a service.
How it works
Data is fetched one time during the initial connection.
Saner.AI does not receive updates after the import.
Changes made in the external service are not reflected in Saner.AI
Best for
Static or historical data
Situations where you donโt want to grant ongoing access
Quick imports without background syncing
Continuous Sync
Continuous sync keeps your data automatically up to date.
Sync interval
Saner.AI syncs data every 30 minutes.
How it works
Every 30 minutes, Saner.AI:
Calls the external serviceโs API
Imports newly created or updated items since the last sync
Removes items that were deleted in the source service
This ensures your data in Saner.AI stays aligned with the original source.
Connector-Specific Limits & Behavior
Each connector has its own scope and syncing limits.
Google Drive
Currently supports Google Docs only
Does not support Google Sheets, Microsoft Word, or other file types
Gmail
Syncs up to 1,000 emails per sync cycle
Google Calendar
Syncs up to 1,000 calendar events or 1,000 tasks per sync cycle
Outlook Mail
Syncs up to 1,000 emails per sync cycle
Outlook Calendar
Syncs up to 1,000 calendar events per sync cycle
Notes & Important Considerations
Sync limits apply per sync cycle, not total lifetime imports
Continuous sync requires ongoing access to the connected service
One-time imports do not update automatically
Last Sync Day in Connector
Last sync day shows the most recent time an email matching your current filter settings was updated or newly received.
This does not mean the connector stopped syncing.
Example: If your connector is set to sync only emails with the label โSanerโ:
A last sync day of 10 days ago means no new or updated emails with the Saner label have appeared in the last 10 days.
The system is still checking Gmail automatically every 30 minutes, but nothing new matched your filters.
In short:
โ Sync is still running
โณ No new emails met your filter conditions
๐ Last sync day reflects filtered activity, not system activity